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OHQ's records are enough evidence of a charge that is payable unless they are shown to be inaccurate. Consumer will utilize its sensible endeavours to alert OHQ of any type of billing disagreement within fourteen (14) days of receipt of an invoice, adhering to the procedure outlined in Area 15. If Customer conflicts an invoice, the invoice must proceed to be paid in a timely manner nevertheless OHQ will attribute or reimburse Customer if it is later on sensibly established by OHQ or according to the dispute resolution process detailed in Area 15 that the billing was inaccurate and the Customer is qualified to a credit history or refund.

Such modifications might consist of, without limitation, changes for the Membership Charges or Usage Costs for OHQ Paid Services, adjustments to the use allowances consisted of in the Rates Plans, and discontinuation of Rates Plans. (a) Each such modification will work after practical advancement composed notification is given to Client (for instance, by being posted to the OHQ Internet Site), except that any type of such revision that affects a Selected Paid Service will relate to Consumer beginning at the beginning of a Paid Solution Term beginning no less than thirty (30) days from the day which OHQ offers notice of such revision to Consumer according to Section 16.8.

If Consumer does not terminate its use of any afflicted Selected Paid Solution before the reliable day of such modification, Client will certainly be deemed to have actually accepted such alteration with regard to such Selected Paid Solution. (b) If a Prices Plan selected by Client is stopped, OHQ will certainly offer Customer with sensible advance notification of no less than thirty (30) days and Customer will certainly be provided the choice of choosing a new Prices Strategy from then-current prices strategies used by OHQ.

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For avoidance of question, this paragraph does not apply to modifications to the Rate Checklist, which are attended to in Area 7 (best virtual receptionist services).1. Client stands for that all information offered by Consumer and its callers to OHQ (consisting of, without restriction, all call information and information concerning Client's Charge card) is exact, up-to-date and total at the time it is supplied to OHQ

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Consumer has to in any way times abide with all legislations, laws, requirements and codes appropriate about its use of OHQ Offerings and the Customer's supply of its product or services to its callers. Customer will certainly not utilize any kind of OHQ Offerings to involve in, or to encourage or assist others to participate in, any type of prohibited or deceptive activities.

If a new Paid Service Term starts earlier than three (3) days after such e-mail is sent out, Consumer will incur the applicable Membership Cost for the brand-new Paid Solution Term (the ""). The reliable day of such discontinuation will certainly be either (i) the Requested Discontinuation Day, or needs to Consumer not mention a Requested Termination Date, (ii) the last day of the Final Paid Solution Term.

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Where Consumer terminates according to this Area 10.1(b): (i). The Subscription Costs that have actually been pre-paid will certainly be kept and the OHQ Offerings readily available to Client up until the last day of the Last Paid Service Term (based on reinstatement fees under provision 10.3(e)) and the unused balance of the Prepaid Use Credit rating will certainly be preserved by OHQ for future usage by Customer if Consumer makes a decision to re-instate or otherwise re-commence the OHQ Solution according to Section 10.3(e); or (ii).

(b) Adhering to discontinuation of any OHQ Service, OHQ will not be liable by any means for addressing phone calls, taking or delivering messages, or executing any other tasks in link with such OHQ Solution. (c) Upon termination of all OHQ Services, OHQ may end Client's Account and Client's access to the Account.

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(e) Adhering to termination of any OHQ Solutions, OHQ will certainly have no responsibility to reinstate or otherwise recommence such OHQ Services. If OHQ chooses (in its discernment) to reinstate or otherwise recommence an ended OHQ Services, OHQ might need that Customer pay a reinstatement fee of $30 (to cover OHQ's reasonable costs in refining the reinstatement) Information collected by OHQ from Consumer and its customers might be utilized, disclosed and shared by OHQ based on OHQ's personal privacy plan as readily available on the OHQ Internet Site ("") and as may be modified every now and then.

The Controller hereby designates the Processor with respect to handling tasks embarked on throughout the provision of receptionist solutions. OHQ and Customer acknowledge and concur that the Cpu undergoes the adhering to obligations: The Processor will abide by the relevant Information Protection Laws and must: (a) only act upon the composed directions of the Controller and make sure those acting under their authority do the very same; (b) make certain that individuals processing the data are subject to an obligation of self-confidence; (c) utilize its finest efforts to secure and shield all personal information from unauthorised or illegal processing, consisting of (however not limited to) unexpected loss, devastation or damage; (d) make sure that all processing meets the needs of the GDPR and relevant Data Security Legislation; (e) ensure that where a Sub-Processor is utilized, they: only engage a Sub-Processor with the prior permission of the Controller; notify the Controller of any kind of designated changes concerning Sub-Processors; they apply a written contract including the very same data protection responsibilities as established out in these Terms; recognize that any failure on the component of the Sub-processor to comply with the Data Protection Regulation, the Processor continues to be completely liable to the Controller for the performance of the Sub-Processor's responsibilities; and assist the Controller in offering subject access and enabling information based on exercise their rights under the Data Security Laws.

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The Controller will perform appropriate and suitable onboarding and due diligence checks for all Processors, with a complete evaluation of the necessary Data Defense Legislation needs. The Controller will confirm that the Cpu has ample and documented procedures for data breaches, data retention and data transfers in position. The Controller will get proof from the Cpu regarding the: (a) verification and dependability of the staff members made use of by the Processor; (b) any kind of certifications, certifications and policies as described in the onboarding procedure; (c) technological and functional procedures used in protecting the Personal Information; and (d) treatments in place for permitting information subjects to exercise their rights, consisting of (however not limited to), subject accessibility requests, erasure & correction procedures and limitation of processing actions.